At this time, it is unclear how many families were impacted.
PPS said its printing and mailing vendor continues to investigate the situation and takes full responsibility for the error.
As a security measure, PPS said its Information Technology team has disabled access to student email, Office 365, sign-in for PPS-owned student devices and the Clever system. New student and Home Access Center password information will be resent to families and school leaders.
PPS families were asked to discard the mailer.